Terms of Service

Accepting these terms

By creating an account or using the Crushpad iOS app or website (crushpad.homes), you agree to these terms and to our Privacy Policy. If you don't agree, don't use Crushpad. You must be at least 18 to use Crushpad, because buyer agreements and other documents in the app are binding contracts.

Who provides Crushpad

Crushpad is operated by Fat Cats Collection LLC, a Florida company doing business as Crushpad. In these terms, "Crushpad," "we" and "us" mean Fat Cats Collection LLC. Crushpad was founded by Luke Salm, a licensed Florida REALTOR® with RE/MAX Champions, 11541 Trinity Blvd, Trinity, FL 34655, office (727) 807-7887. RE/MAX Champions refers leads through the Crushpad app; it does not operate Crushpad. Real-estate brokerage services offered through Crushpad are provided by RE/MAX Champions or by the licensed agent and brokerage you choose to work with, not by Fat Cats Collection LLC.

What Crushpad is

Crushpad is a home-search app. Buyers swipe through homes, save favorites, add notes, request tours, message agents and share homes with people they choose. Homeowners and agents can post homes. Crushpad is not a party to any purchase, sale or lease, and nothing in the app is legal, tax, lending, insurance, inspection or appraisal advice.

Your account and roles

You sign in with Apple (in the iPhone app), Google or email. Keep your sign-in secure and your details accurate. You are responsible for activity under your account. Each account has a role, which you can change: • Buyer: browse, save, take notes, request tours, sign a buyer agreement and message agents. • Seller: talk to an agent about selling, and manage and see interest in a home you've posted. • Agent: for licensed Florida real estate agents only, after verification (see "Agent accounts" below).

MLS listing data — personal, non-commercial use only

Many listings come from Stellar MLS through its data vendor, MLS Grid, under an Internet Data Exchange (IDX) license. IDX information is provided exclusively for consumers' personal, non-commercial use. It may not be used for any purpose other than identifying prospective properties you may be interested in purchasing. Listing information is deemed reliable but is not guaranteed by the MLS, MLS Grid, the listing broker or Crushpad. Prices, status, square footage, school, flood and tax details can be wrong or out of date. Verify anything that matters to you. Each MLS listing shows its source and listing brokerage, and those notices may not be removed, obscured or altered.

MLS disclaimer

Listings courtesy of Stellar MLS as distributed by MLS GRID.

Based on information submitted to the MLS GRID as of Nov 15, 2026, 12:20 AM ET. All data is obtained from various sources and may not have been verified by broker or MLS GRID. Supplied Open House Information is subject to change without notice. All information should be independently reviewed and verified for accuracy. Properties may or may not be listed by the office/agent presenting the information. IDX information is provided exclusively for consumers' personal non-commercial use and may not be used for any purpose other than to identify prospective properties consumers may be interested in purchasing. The data is deemed reliable but is not guaranteed by MLS GRID. The use of the MLS GRID Data may be subject to an end user license agreement prescribed by Stellar MLS, if any, and as amended from time to time.

Properties displayed may be listed or sold by various participants in the MLS.

Some IDX listings have been excluded from this website.

This applies to every MLS listing shown on crushpad.homes, in the Crushpad app and in Crushpad emails. Each MLS listing names its listing brokerage. Brokerage of record: RE/MAX Champions, (727) 807-7887.

Prohibited use — scraping and automated collection

You may not, and may not permit anyone else to: • Scrape, crawl, spider, harvest, or use any automated means to access, extract, copy, index, or collect listing data or any other content from Crushpad; • Bypass or interfere with any robots.txt, rate limit, access control, or other technical measure; • Reproduce, redistribute, resell, sublicense, or publicly display listing data obtained from Crushpad; • Compile, aggregate, or build a database from Crushpad content; or • Use Crushpad content to create, train, or improve any competing product or service.

Prohibited use — artificial intelligence

MLS listing data on Crushpad is licensed subject to the MLS Grid AI Use Addendum, and the following are prohibited without our prior written permission and that of the originating MLS: • Using any AI tool — including large language models, generative AI, machine learning, neural networks, computer vision, or automated decision-making systems — to access, ingest, or process listing data from Crushpad; • Using listing data to train, fine-tune, align, embed, distill, or otherwise incorporate it into any AI model, including creating vector embeddings, retrieval indices, or knowledge graphs that persist beyond a single user session; • Caching, storing, archiving, or retaining listing data in or via an AI tool beyond the time reasonably necessary to answer a single user query; or • Generating output from listing data that obscures the MLS's, MLS Grid's, or the listing brokerage's rights in that data, or that could be used to reconstruct or compete with the underlying data. Any AI features Crushpad itself offers, including Crush, operate under our own license and do not grant you these rights.

Homes you post

If you post a home, photos or documents, you confirm that you own them or have permission to post them, that you own the home or are authorized to market it, and that the details are accurate and not misleading. You grant Crushpad a non-exclusive, royalty-free license to host and display that content in the app and on crushpad.homes for as long as you keep it posted. Don't post another party's listing photos without permission. For sale by owner: posting your home on Crushpad does not make Crushpad or RE/MAX Champions your listing agent. You handle your own pricing, disclosures, showings and contracts unless you sign a separate listing agreement. You are responsible for following the law, including seller disclosure duties and Fair Housing laws. We may edit, hide or remove any posted home at any time.

Crush, the AI assistant

Crush is an AI assistant inside Crushpad, powered by a third-party AI model (currently Claude, made by Anthropic). Your Crush messages are processed by Anthropic to generate Crush's replies. Crush can search and compare homes, estimate payments, save homes, remember preferences you tell it, and, when you ask, request a tour or message an agent for you. Crush is for general information only. It is not legal, financial, lending, tax or inspection advice, and it does not replace a licensed professional. AI can be wrong, incomplete or out of date, even when it sounds sure. Check important facts with the listing, your agent, a lender or an attorney before you rely on them. Payment estimates are rough comparisons, not offers of credit. Don't put sensitive information into Crush, such as Social Security or bank account numbers.

Tours and the buyer brokerage agreement

You can request a tour of a home in the app. A tour request is a request, not a confirmed appointment, until an agent or the seller confirms it. Under Florida law and National Association of REALTORS® rules, a buyer must sign a written agreement with a broker before that broker's agent tours a home with them. Crushpad may ask you to sign a buyer brokerage agreement, such as the Florida Realtors transaction-broker Exclusive Buyer Brokerage Agreement (EBBA-8tb), before a tour. Under that form the brokerage works with you as a transaction broker, which is limited representation under Florida law. That agreement is a separate contract between you and the brokerage, and its terms, including any compensation, control over anything in the app. Broker compensation is not set by law and is fully negotiable.

Electronic signatures

Some agreements are signed inside Crushpad, by drawing your signature, typing your name or tapping "I agree." By doing so you agree to do business electronically. Under the federal ESIGN Act and Florida's Uniform Electronic Transaction Act (Section 668.50, Florida Statutes), your electronic signature is as binding as a handwritten one. We record when and from which account each agreement was signed. Signed agreements are saved to Me → Documents, where you can view, keep and share the PDF. You can ask us for a paper copy at hello@crushpad.homes. If you don't want to sign electronically, tell us before signing and we'll arrange another way.

Groups

Groups let you share homes and talk them over with people you choose, such as a partner, family or friends. Anyone with your group's invite code or link can join, so share it only with people you trust. Members can see the homes, messages, reactions and member names in that group. You can leave a group at any time. Don't share other people's personal information in a group without their permission.

Messaging, stickers and reactions

You can message agents, sellers and clients in Crushpad, and send stickers and reactions. Keep it respectful and about real estate. Crushpad has no tolerance for objectionable content or abusive users. Don't send spam, harassment, threats, hate speech, sexual content, or anything illegal or discriminatory, and don't use a group name or photo for any of these. We may automatically filter or hold messages, group names and photos that look objectionable. Don't use contact information you get through Crushpad for bulk or unsolicited messages, and don't use listing data to contact property owners who have not contacted you first. We may review messages to keep the service safe and to resolve disputes.

Reporting and blocking

You can report a message, group post or listing, and block another user, from inside the app. We review reports within 24 hours, remove objectionable content and remove users who post it. We may also limit features or close accounts that break these terms. Blocking stops that user from messaging you and hides their messages and posts from you.

Text messages

Crushpad text messages come from one sender: Crushpad (Fat Cats Collection LLC). If you tick the customer-care box, we may text you about homes you ask about, tour confirmations and reminders, and support for your home search. If you also tick the marketing box, we may text you price drops, new homes that match your search and other offers. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help, or contact us at (727) 361-2055 or hello@crushpad.homes. Carriers are not liable for delayed or undelivered messages. Consent is not a condition of purchase, and agreeing to texts is optional and not a condition of using Crushpad. If you give a phone number on a seller form without ticking the texting box, we may call you about your request but won't text you. You can turn texts off any time in Me → Your info or by replying STOP. See our Privacy Policy for how we handle your number.

Agent accounts

Agent tools (buyer leads, contacts, agreements) are for licensed Florida real-estate agents only. To get them you give your full name, Florida license number, Stellar MLS agent ID, brokerage, broker of record, phone and email. We verify these with the Florida Department of Business and Professional Regulation (DBPR) and your broker. We may deny or remove agent access at any time, for example if your license is not active. Before using agent tools you must accept the Crushpad Agent Referral Agreement in Crushpad. In short: • It is between you, your broker of record and RE/MAX Champions, which refers leads to you through the Crushpad app. • A 30% broker-to-broker referral fee applies only to Crushpad Leads: buyers or sellers that Crushpad assigns or introduces to you. It comes off the top of your brokerage's commission for that side, before your split. • Referral fees are paid broker to broker to RE/MAX Champions (Trinity office). No other fee is charged on a referral. • Each Crushpad Lead is protected for 24 months from the introduction. • Your own clients carry no fee: people who join with your invite code, people you link with their code, and people who were already your clients. • You must contact Crushpad Leads within the response window shown in the app and keep their status current, or leads may be reassigned. • Your broker of record must know of and agree to the arrangement. We may email your broker a copy to review and countersign. The full agreement you sign in the app controls. Under Chapter 475, Florida Statutes, referral fees are paid only between licensed brokers, never to or by an unlicensed person. Buyers and sellers never pay Crushpad a referral fee. You must follow the law, the REALTOR® Code of Ethics if you are a REALTOR®, Stellar MLS rules and your broker's policies. Use lead and client information only to serve that person, and never sell or share it.

Agent introductions

Crushpad may introduce you to a licensed agent to help with homes you ask about: Luke Salm, another RE/MAX Champions agent, or a verified partner agent at another brokerage. Partner brokerages may pay RE/MAX Champions a referral fee out of their commission when a transaction closes. That fee never adds to what you pay. You can tell us any time that you don't want to be introduced to anyone else.

Fair Housing

Crushpad supports the federal Fair Housing Act and the Florida Fair Housing Act. Don't post, say or do anything that discriminates based on race, color, religion, sex, disability, familial status, national origin, or any other class protected by law. This applies to listings, messages, group posts and how agents handle leads. We remove content and accounts that break this rule.

Acceptable use

Don't: • Break any law or anyone else's rights; • Post false, misleading or fraudulent listings, or homes you're not authorized to market; • Impersonate anyone, or claim a license you don't hold; • Upload malware, probe or attack our systems, or try to get data you aren't allowed to see; • Use Crushpad to collect other users' information; or • Resell or commercially exploit Crushpad without our written permission.

Purchases

Crushpad is free to use, and nothing is sold in the app. If we add paid features later, we'll show the price and terms before you buy.

Copyright and DMCA

The Digital Millennium Copyright Act of 1998, 17 U.S.C. § 512 (the DMCA) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you believe in good faith that any content or material made available in connection with our website or services infringes your copyright, you (or your agent) may send us a notice requesting that the content or material be removed, or access to it blocked. Notices must be sent in writing by email to: hello@crushpad.homes.

DMCA notice requirements

The DMCA requires that your notice of alleged copyright infringement include the following information: (1) description of the copyrighted work that is the subject of claimed infringement; (2) description of the alleged infringing content and information sufficient to permit us to locate the content; (3) contact information for you, including your address, telephone number and email address; (4) a statement by you that you have a good faith belief that the content in the manner complained of is not authorized by the copyright owner, or its agent, or by the operation of any law; (5) a statement by you, signed under penalty of perjury, that the information in the notification is accurate and that you have the authority to enforce the copyrights that are claimed to be infringed; and (6) a physical or electronic signature of the copyright owner or a person authorized to act on the copyright owner’s behalf. Failure to include all of the above information may result in the delay of the processing of your complaint.

Pausing or deleting your account

In the iPhone app, go to Me → Delete my account. On crushpad.homes, go to Me → Pause or delete account. You can then choose to pause or delete. You can also email hello@crushpad.homes and we'll do it for you. • Pause hides your profile and listings and stops notifications. Sign back in any time to pick up where you left off. • Delete removes your profile, saved homes, tours and listings for good. It can't be undone. Some records are kept after deletion where the law or a signed agreement requires it, such as signed agreements and referral or transaction records. An agent's referral obligations for leads already introduced continue after the account closes, as the agreement says. We may suspend or close your account, or remove content, if you break these terms or to protect users, Crushpad or others.

No warranty

Crushpad is provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We don't promise the app will be error-free or always available, that listings are accurate or still available, or that any lead, tour or transaction will happen.

Limitation of liability

To the fullest extent the law allows, Crushpad (Fat Cats Collection LLC), Luke Salm and RE/MAX Champions are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, data or opportunities, arising from your use of Crushpad. Our total liability for any claim is limited to the greater of the amount you paid us in the twelve months before the claim or $100. Some laws don't allow these limits, so they may not all apply to you. You agree to cover our losses from claims caused by content you post or by your breach of these terms.

Governing law and venue

Florida law governs these terms, without regard to conflict-of-law rules. Any dispute will be brought only in the state or federal courts for Pasco County, Florida, and you consent to their jurisdiction. Disputes under the Crushpad Agent Referral Agreement follow that agreement's own dispute terms.

Changes to these terms

We may update these terms. We'll change the date below and, for material changes, tell you in the app. Continuing to use Crushpad after a change means you accept it.

Contact

Crushpad (Fat Cats Collection LLC) Email: hello@crushpad.homes Text or call: (727) 361-2055 By mail: Luke Salm, RE/MAX Champions, 11541 Trinity Blvd, Trinity, FL 34655 · Office: (727) 807-7887